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TERMS AND CONDITIONS

 

 

Effective Date: January 03, 2023

Welcome to the website of Merelyn Gonzalez. These terms of use apply to all purchases made through the website, www.merelyngonzalez.com. Before making a purchase or using the services provided on www.merelyngonzalez.com, please take the time to read and understand these terms of use. When you place an order, you are consenting to adhere to these terms of use.

Company Information
Website: www.merelyngonzalez.com
Company Name: MG Art Studio
Address: Frøyerveien, Sandnes, Norway

General Terms

By agreeing to these terms, you confirm that you are at least 18 years old. We reserve the right to reject or modify any customer's order, particularly in cases of incorrect personal information.

We retain the right to refuse service to anyone at our discretion. Please note that while your content (excluding credit card information) may be transmitted unencrypted, it may pass through various networks and undergo changes to meet technical requirements. Credit card information is always encrypted during transfer.

you may not reproduce, duplicate, copy, sell, resell, or exploit any part of the service, its use, or access to it, nor any contact on the website facilitating the service, without our express written permission.

Information Quality and Timeliness

We cannot be held responsible if the information provided on this site is not accurate, comprehensive, or up to date. All material on this site is offered for general informational purposes and should not be the sole basis for decision-making. Relying on the material on this site is at your own discretion. We will not be liable if products are sold out or if there is incorrect information regarding product availability.

Occasionally, there may be typographical errors, inaccuracies, or omissions in the information found on our site or in the service. This may pertain to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We retain the right to make alterations to the service (or any part or content of it) at any time without notice. We will not be liable to you or any third party for pricing adjustments, suspension, discontinuance, or modification of the service.

Product Information and Offerings

We have made every effort to accurately display and describe the colors and images of our products. However, we cannot guarantee that your computer monitor will accurately reflect these colors.

Returns and Exchanges Policy

Please note that custom frames and commissioned work are non-returnable.

If you are not completely satisfied with an artwork purchased from the MG Art Studio online shop, you may return it within seven (7) days of receiving it. Please promptly notify MG Art Studio if you are dissatisfied.

For returns, the artwork must be in its original condition and packaging. Please ensure that returned art is packaged securely to prevent damage during transit. Regrettably, damaged returns will not be eligible for a credit. Please be aware that you are responsible for the return shipping costs.

Notify us with a clear statement at art@merelyngonzalez.com within seven (7) days of receiving the artwork and provide your name and order information.

Unforeseen Circumstances

MG Art Studio is not liable for any delays resulting from unforeseen circumstances beyond our control, such as general labor disputes, extreme weather, pandemics, acts of war, fire, lightning, terrorist attacks, altered governmental orders, technical issues, defects in power, telecommunication, or computer communications, or other communication problems, as well as defects or delays in service by sub-suppliers due to the circumstances mentioned above. Such circumstances provide relief from damages and other measures. If such a situation arises, MG Art Studio will notify the customer at the start and end of the relevant period. If the situation continues for more than two months, both the customer and MG Art Studio may terminate the purchase immediately.

Customs and Levies

For orders within the European Union and outside the EU, shipments are made on a Delivery At Place (DAP) basis. This means that the seller is responsible for delivering the goods, ready for unloading, at the designated destination. The seller assumes all risks until unloading. Unloading is at the buyer's risk and expense.

We cannot calculate the exact amount of duties and taxes your order may incur, as these charges are imposed directly by the customs and postal authorities. MG Art Studio does not cover such taxes, duties, or related charges. Taxes and duties incurred on refused or unclaimed packages are not the responsibility of MG Art Studio.

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